Cancellation and Refund Policy
Cancellation Policy: Orders for all personalised products can be cancelled before they are printed or made. In this case full money will be refunded within 7 working days.
Once the products are made, cancellations and changes to design will not be allowed as the printing/engraving is permanent in nature and cannot be altered. No refunds will be entertained in this case.
Refund Policy:For non-personalised products, cancellation is allowed before the item is shipped and a full refund will be provided within 7 working days.
Damage Claim: If any breakage product received after received parcel, we need open box video after received parcel for damage claim
Once the item is shipped it can be returned in original, without damage and re-saleable condition. The packing and shipping charges have to be borne by you. Once the item reaches us, we will duly examine the condition and upon reasonable satisfaction a full refund will be issued within 7 working days. In any case the product has to reach us within 15 days of original sale date.
